Terms of Service & Privacy Policy

Welcome to Cyberhill Partners, LLC. These Terms and Conditions govern your access to and use of the Cyberhill Partners website, products, and services (collectively, "Services"). By accessing or using our website at cyberhill.ai and Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Site or Services.

All content on this Site, including text, graphics, logos, images, and software, is the property of Cyberhill Partners, LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or display any part of the Site without our prior written permission.

Cyberhill Partners grants you a limited, non-exclusive, non-transferable license to access and use our Site for personal or internal business purposes. You agree not to modify, copy, or reverse-engineer any part of the Site; use the Site to promote or distribute unauthorized content or malicious software; or engage in any activity that disrupts the performance or integrity of our Site or Services.

You agree to use the Site and Services only for lawful purposes. You will not use our Site to engage in any activity that may damage our reputation, violate any laws, or infringe on the rights of others.

To the fullest extent permitted by law, Cyberhill Partners, LLC and its affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our Site or Services. This includes but is not limited to damages resulting from errors, omissions, interruptions, or loss of data.

Cyberhill Partners provides the Site and Services on an "as-is" basis. We make no warranties or representations regarding the accuracy, reliability, or availability of the Site. You assume full responsibility for your use of the Site and any linked websites.

Cyberhill Partners, LLC reserves the right to revise these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of the Site after any changes constitute your acceptance of the revised Terms.

These Terms are governed by and construed in accordance with the laws of Texas. Any disputes relating to these Terms will be resolved in the courts of Texas.

We may collect the following categories of personal information: (a) Contact Information: name, email address, phone number, job title, and company name. (b) Communication Data: messages, inquiries, and correspondence you send to us. (c) Automatically Collected Data: IP address, browser type, device type, pages visited, time spent on pages, and other usage data collected through cookies and analytics tools (including HubSpot and any additional tools deployed on our website). (d) Third-Party Data: contact and professional information obtained from publicly available directories, data providers, or partner referrals to support our marketing and outreach efforts.

We collect personal information through the following means: (a) Web Forms and Contact Capture: when you complete a contact, inquiry, or lead generation form on our website. Any form that collects personal information will include a link to this Privacy Policy near the submission button. (b) Direct Communications: when you contact us by email, phone, or other channels. (c) Cookies and Tracking Technologies: automatically through analytics tools (such as HubSpot) when you visit our website. See Section 11 for details. (d) Third-Party Sources: from publicly available directories, professional databases, or trusted data providers to identify and reach potential clients and partners.

We use collected information to respond to your inquiries and fulfill requests; conduct marketing and outreach; send commercial communications about our services, updates, events, and relevant content; engage service providers who act on our behalf; fulfill contractual obligations and service delivery commitments; analyze and improve our website, services, and customer experience through aggregated analytics data; and seek your permission before introducing you to partners or third parties that we believe may be of value to you. You may opt out of marketing communications at any time.

Cyberhill may communicate with you via SMS/text message for transactional or deal-related communications and marketing or promotional communications. For transactional or deal-related texts, prior express consent is required and may be provided verbally during a call or through prior email or phone engagement. For marketing or promotional texts, prior express written consent is required. Consent to receive SMS communications is not a condition of purchasing any product or service.

Message frequency varies based on your engagement and communication preferences. You will not receive unsolicited bulk marketing texts. You may opt out at any time by replying STOP to any text message; reply HELP for assistance or contact us at info@cyberhillpartners.com. Message and data rates may apply. Cyberhill is not responsible for charges applied by your mobile carrier.

We do not share your personal information with mobile carriers for their own marketing purposes. SMS/text messaging opt-in data and consent will not be shared with any third party for their own marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Cyberhill complies with the CAN-SPAM Act for all commercial email communications. We will not use false or misleading header information; will identify commercial email as advertising where required; will include our physical mailing address in commercial email; will provide a clear opt-out mechanism; and will honor opt-out requests promptly. You may opt out by clicking the unsubscribe link in an email or by contacting us at info@cyberhillpartners.com. We will process opt-out requests within ten business days. Opting out of marketing or commercial email does not affect transactional or service-related communications necessary to fulfill an existing contractual obligation.

We do not sell, trade, or transfer your personal contact information (name, email, phone number) to third parties for their own independent marketing purposes. We may share information with trusted vendors and agencies who assist us in operating our business and executing communications on our behalf; when required by law or necessary to protect the rights, property, or safety of Cyberhill, our clients, or the public; or in connection with a merger, acquisition, or sale of business assets, provided the receiving party agrees to honor this Privacy Policy.

Our website may contain links to third-party websites, platforms, or services not operated or controlled by Cyberhill. This Privacy Policy applies only to cyberhill.ai and our direct communications. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policy of any website you visit through a link on our site.

We employ industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include access controls, encryption where appropriate, and regular security assessments of our systems and practices.

In the event of a data breach that affects your personal information, we will notify affected individuals and applicable regulatory authorities as required by applicable law, including applicable state breach notification laws. We will provide notice in a timely manner and include information about the nature of the breach and steps you can take to protect yourself. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You may request access to or correction of the personal information we hold about you; request deletion subject to certain legal exceptions; opt out of marketing or promotional communications; and, depending on your location, receive your personal information in a portable, machine-readable format. To exercise these rights, please contact us using the information in Section 14. We will respond to verifiable requests in accordance with applicable law.

California residents have additional rights under the California Consumer Privacy Act and Shine the Light law, including rights to know, delete, opt out, and non-discrimination. We will respond to verifiable California rights requests within 45 days, with a possible extension of an additional 45 days where reasonably necessary.

Texas residents have rights under the Texas Data Privacy and Security Act to confirm and access, correct, delete, opt out, non-discrimination, and appeal. We will respond to verified Texas rights requests within 45 days of receipt, with a possible extension of an additional 45 days where reasonably necessary. If an appeal is denied, you may submit a complaint to the Texas Attorney General.

Virginia residents have rights under the Virginia Consumer Data Protection Act to confirm and access, correct, delete, opt out, non-discrimination, and appeal. We will respond to verified Virginia rights requests within 45 days, with a possible extension of an additional 45 days where reasonably necessary. Residents of certain other states may have comparable rights to access, correct, delete, and opt out to the extent permitted by applicable law.

EU and EEA residents may have additional rights under the General Data Protection Regulation, including access, rectification, erasure, restriction, objection, and data portability. Our lawful basis for processing is typically our legitimate interest in conducting business outreach, or consent where required.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required or permitted by applicable law. When information is no longer needed, we will securely delete or anonymize it. Retention periods vary depending on the type of information and the purpose for which it was collected.

Our website uses cookies and similar tracking technologies to analyze usage, improve functionality, and support marketing activities. We currently use HubSpot for analytics and contact management and may add additional tools as our digital capabilities expand. Categories of cookies include essential cookies required for core functionality, analytics cookies that help us understand website use, and marketing cookies that help measure campaign effectiveness.

Most web browsers accept cookies by default. You can configure your browser to reject cookies or notify you when cookies are set; however, doing so may affect certain website features. To opt out of interest-based advertising, visit the Digital Advertising Alliance choices page. Because no uniform standard for Do Not Track signals has been finalized, our website does not currently respond to Do Not Track signals.

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe we have collected information from a child under 13, please contact us immediately.

We reserve the right to modify or update this Privacy Policy at any time. When we make material changes, we will update the Policy Last Updated date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact Cyberhill Partners, Inc., Attn: Contracts & Compliance, 1985 Riviera Dr., Suite 103-PMB 1138, Mount Pleasant, SC 29464; email info@cyberhillpartners.com; website cyberhill.ai.

By using our website or providing us with your information, you acknowledge that you have read and understood this Privacy Policy.